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Thursday, March 31, 2011

Challenges in Presenting Bad News.

Conveying bad news in some cultures is so subtle that literal-minded North Americans may misunderstand.  Communicating bad news in other cultures may require different strategies and techniques.  There are many challenges in presenting bad news in other cultures:
  • It could be tricky and requires sensitivity to and awareness of cultural practices. 
  • Always keeping in mind which context you are going to be dealing with whether it be high or low and the overall tone of how the message is going to be delivered.
  • Most of the time, the way you view something as right in your culture, may not always be the right thing to do in other cultures
This link provides step-by-step advice on how to counter these challenges and how to present bad news properly. http://www.slideshare.net/sidsutton/10-key-points-for-delivering-bad-news

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